Prototypes are easy. I build AI that earns trust, proves value, and gets used.
How I lead product in an AI-native world
Builder
I set direction, prototype what matters, and align engineering, GTM, enablement, and CX around adoption from day one. I also build internal AI workflows that cut manual work.
Customer-obsessed
I pair customer conversations with usage data to see where value shows up, where friction hits, and what deserves investment next, turning ambiguous problems into shipped product bets.
Systems thinking
Agents, permissions, identity, and shared data are product decisions first, infrastructure second. Thinking across the full system keeps teams moving independently and the experience coherent.
Selected Work
Span
Founding / Principal AI PM
41x more engineers now trust an agent enough to act on what it hands back.
Joined as founding PM to build the entire product: copilot experiences, generated artifacts, and the engineering observability layer that lets people hand real work to an agent and trust the result.
Owned the surfaces where AI stops being a chat window and starts being infrastructure: how it acts, what it shows its work as, and how engineers verify it.
"Melissa is a fantastic manager and an incredibly effective and compassionate leader. They have an incredible talent for identifying the most pressing challenges to the business and customers, and generating creative solutions that address root causes."
Jonathan Day · Product Designer
Lattice
Group PM → Director of Product → Principal PM
Built and scaled the platform underneath every product surface, from PLG and core experience to the AI layer.
Started by building out the product team covering PLG motion, core experience, internationalization, AuthN/Z, design systems, and the SRE, DevEx, and infra teams.
Grew into the director and GPM role over platform, leading 7 PMs and 70 people across EPD in that domain.
As principal PM, led the consolidation of the core suite and HRIS, and built out the AI layer.
"Melissa is *the* example of what it takes to be great Product leader, over and above a good one. More than anyone else, Melissa gets stuff done."
Alim Jiwa · Lead Product Manager
Quorum
Group PM → Director → Head of Product/Eng/Design
Grew the market itself, from a $300M niche to $2B of customers who could be served.
Built a 70-person EPD org from scratch, including hiring, structure, and process, while the product and market were still being figured out in real time.
Grew revenue 2,500%+ and expanded the addressable market from $300M to $2B by pushing the product into adjacent use cases the original scope didn't cover.
"Melissa is a strong and forward-thinking leader in the product space. They built the product function from the ground up and oversaw numerous product and feature enhancement launches."
Lee Buoy II · Customer Success LeaderPersonal Projects
Pottery Tracking App
A small tool for logging pieces through the studio process
HomeVault
A home inventory app for tracking what you own and where it lives
Photo Cleanup
A plugin app for cleaning up and organizing photo libraries